Ahlem | ahlem-jaouadi

"Build it. Run it. Make it reliable."

I'm Ahlem, a Cloud & DevOps Engineer.

I work at the intersection of Cloud, DevOps, and operations, with a strong focus on reliability, automation, and real-world constraints. I have experience working in demanding IT environments, mainly around application support, automated deployments, and CI/CD pipelines.

DevOps isn’t just about tools or pipelines—it’s about understanding needs and building the right solutions over time. In my projects, I analyze short-, mid-, and long-term requirements to design cloud and DevOps solutions that are practical, portable, and able to evolve.

Experience

2025 · Stage

DevOps & Cloud Engineer Intern

VAERDIA

Managed CI/CD pipelines with GitLab, automated deployments, and ensured smooth production releases. Collaborated with the team to optimize workflows and implement best practices in cloud and DevOps processes.

May 2022 · Sept. 2023

Deployment Engineer – GMAO

GE Healthcare, Buc, France

Led software upgrade cycles across multiple hospitals, improving deployment speed and reliability. Performed advanced remote configuration of AssetPlus (modules, access rights, multi-site environments). Collaborated with Dev & Infra teams to resolve complex incidents and stabilize customer environments. Created and maintained installation procedures and configuration best practices.

June 2019 · Apr. 2022

IT Support Technician

Helpline – Milléïs Bank / OECD, France

Delivered high-performance Level 1 technical support, handling ticket triage, troubleshooting, and SLA-based follow-up. Deployed applications and updates using SCCM. Escalated complex issues to L2/L3 teams and improved incident resolution workflows. Provided support in French and English.

Dec. 2009 · June 2017

Research Engineer

Faculty of Medicine of Monastir, Tunisia

Led complex scientific projects from planning to publication, coordinating teams and resources. Developed a new research theme generating three PhD topics and a Master’s thesis. Designed and implemented experimental protocols with reproducibility and robust documentation. Performed statistical analysis and produced visual reports. Authored technical reports and peer-reviewed publications.